Shipping and Delivery

We’re committed to getting your Happie Body products to you as quickly and smoothly as possible! Here’s how our shipping works:

United Kingdom Shipping

Includes England, Wales, Scotland, Northern Ireland & The Channel Islands.

  • Standard Delivery

    • Delivery Time: 3-5 business days

    • Cost:

      • Orders under £45: £2.99

      • Orders over £45: FREE

  • Premium Delivery

    • Delivery Time: 1-2 business days

    • Cost:

      • Orders under £45: £4.99

      • Orders over £45: £2.99

Duties & Taxes

All products are shipped DDU (Delivered Duties Unpaid), meaning you’re responsible for any local taxes or duties. Check with your local customs office if you’re unsure about import fees.

Customs & Country Regulations

  • Ensure the products you order comply with your country’s import regulations.

  • If your order is rejected or returned due to customs issues, we’ll refund the product cost minus shipping fees (as long as items are unopened and in saleable condition).

Unfortunately, we cannot refund products seized, damaged, or destroyed by customs.

Incorrect Address

Double-check your shipping address before completing your order! We’ll try to fix errors if possible, but we can’t guarantee it.

  • If your order is returned to us due to an incorrect address, you’ll be responsible for return shipping costs.

  • If the order is lost, rejected, or destroyed due to an incorrect address, we cannot issue a refund or replacement.

Delayed Delivery or Lost Packages

Although rare, delays or lost packages can occur. Here’s what to know:

  • UK Orders: Considered lost if not delivered within 14 days after the expected delivery date.

  • International Orders: Considered lost if not delivered within 14 days after the expected delivery date.

If your order is lost, contact us at hello@happiebody.com within 60 days of purchase. Unfortunately, we cannot assist with claims made after this time.

Thank you for choosing Happie Body! If you have any questions, feel free to reach out to us at hello@happiebody.com. 😊